Privacy Policy

Effective Date: November 24, 2025

At Coffee & Words LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit coffeeandwords.com or make a purchase.

Information We Collect

Personal Information You Provide:

  • Name, email address, shipping address, and billing information when you place an order
  • Account credentials if you create a customer account
  • Communication preferences and correspondence with our customer service team

Automatically Collected Information:

  • Browser type, device information, and IP address
  • Pages visited, time spent on site, and navigation patterns
  • Cookies and similar tracking technologies to improve your experience

How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including shipping notifications
  • Communicate about your orders, products, and promotional offers (with your consent)
  • Improve our website functionality and customer experience
  • Prevent fraud and maintain security
  • Comply with legal obligations

Third-Party Services

We work with trusted partners to operate our business:

  • Payment Processors: We use secure payment gateways to process transactions (we never store your complete credit card information)
  • Shipping Carriers: USPS receives shipping information to deliver your orders
  • Analytics Services: We use website analytics to understand how visitors use our site

These partners may have access to your information only as necessary to perform their services and are obligated to protect your data.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your personal information (subject to legal retention requirements)
  • Opt out of marketing communications at any time
  • Disable cookies through your browser settings (though this may affect site functionality)

Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Marketing Communications

With your consent, we may send you emails about new products, special offers, and blog content. You can unsubscribe at any time using the link in our emails or by contacting us directly.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at whatsbrewing@coffeeandwords.com.